As each order is individually hand stamped sometimes there can be slight differences between your order and what is on our site.  We sometimes use a differe...

We take images of all new makes to use on social media however we don’t place any pictures up until we am sure the item has been received (usually 3/4 days ...

We don't. Engraving is where a machine is used to 'print' a design onto metal, we don't have the facility to do this.

Unfortunately we don't have time to take pictures of everything we make before we send it.

Non-personalised items can be returned to us so long as you let us know within 14 days and are returned in the condition in which they were sent.  You are r...

It's a pain in the bum isn't it!  But I can assure you that we respond to all messages usually within 48hrs (excluding weekends and bank holidays). ...